Shipping policy

Please note

We do not ship on Saturdays, Sundays, national holidays, year-end and New Year holidays, and Obon holidays.

We are currently unable to accept orders with multiple delivery addresses. Please understand.

If you have any questions about shipping outside of Japan, please use the Contact Us form.

 

Shipping charges(within Japan)

We charge a flat rate of 300 yen for tea and items that fit in the Click Post box.

For other products, different shipping charges apply for each region.

・Domestic shipping is free for orders of 10,000 yen or more.

 

Delivery time

We usually ship within 5 business days of receiving your order, excluding holidays.

If you order by the 25th of the month, your order will be shipped on the 1st of the following month.

Click Post takes about 1 to 3 days from the time of shipment, except in some areas such as remote islands.

It takes about one to three days from the time of shipment for courier service, except in some areas such as remote islands.

Please note that we may not be able to deliver on the designated delivery date if the order quantity is large or incomplete, if there is a traffic situation or natural disaster, or if the customer is not at home. We appreciate your understanding in advance.